Experts have identified the best smartphone.
How do you think which smartphone is the best level of customer satisfaction in the year 2020? Maybe it’s the most expensive smartphone from Apple today iPhone 11 Pro Max? This is probably a technological flagship Samsung Galaxy S20 Ultra? As shown, the best smartphone, which owners are satisfied to the maximum, is model Samsung Galaxy Note 9, released in 2018, reports the Chronicle.info with reference for Today.
The amazing revelation has opened a study conducted by the American customer satisfaction index (ACSI). They asked participants to rate their smartphone on the basis of several factors, including battery life, design, functions, sound quality and video, software and more.
Surprisingly, the list was headed by two year old Samsung Galaxy Note 9. Of course, he remains one of the best phones, however, since its release in 2018, a host of new devices, including its successor, the Note 10, Galaxy S10 and competitor in the face of iPhone 11. It’s his “Golden mean”.
Note 9 topped the list, gaining 85 points and was recognized as best-in-class technical characteristics and quality photos. Second place went to the Galaxy S9+ S10 and the Galaxy, which scored 84 points. The highest rate from Apple is the iPhone model XS Max, which also received a rating of 84, while its flagship iPhone 11 Pro Max was a bit lower with 82 points.
Customer feedback showed that the old model of Samsung and Apple win new items, when it comes to customer satisfaction. According to experts, the rating also reflects the price that the new models are very high.