Tuesday 23 February 2021 | 9:11 am
The Ministry of Internal Trade imposed penalties on pre-paid pharmaceutical and health services companies in a total amount of $ 7.7 million, due to their non-compliance with the publication of contracts and the failure to install the unsubscribe button on their websites.
The National Directorate for Consumer Defense and Consumer Arbitration has verified that Galeno Argentina SA, Medicina Prepaga Hominis SA and CEMIC have violated Article 38 of Law 24240 on Consumer Protection, which requires companies providing services to post on their websites the signed contract form.
In these cases, the fines were $ 750,000, $ 600,000, and $ 700,000, respectively, Al-Wallet said in a statement.
Among the reasons for the penalty, the official rulings highlight that these contracts “are usually concluded by adhering to the prior clauses where the established relationship between the contracting parties is not equal, because the terms of the relationship are created unilaterally by the health company (…) to this end, It will be taken into account that in the context of general and known knowledge that bypasses the state, access to contracts through the site (…) becomes an indispensable tool for health care for the population. “
On the other hand, Aca Salud, Bristol Medicina, Apres, CEMIC, Grupo Premedic, Prevention Salud, Círculo Médico de Esteban Echeverría, Corporación Asistencial, Círculo Médico de Lomas de Zamora and Medicina Prepaga Hominis were sanctioned for non-compliance with Resolution No. About the Ministry of Commerce, which states that providers of certain activities must include a link on their website in order for consumers to accept the request to cancel the service, which is a quick and easily accessible view.
In the latter case, the fines ranged from $ 450,000 to $ 750,000 per company.
Clients can call 0800 666 1518; Write to [email protected] Or on Twitter @DNDConsumidor. Also enter your claims for violations on Consumer Defense.