A computer version is now available to customers of the mobile bank uk.
Since a few days, Monese has deployed a web-based version of its mobile application, so that its 2 million european customers can begin to manage their account and their bank card from a computer. This news comes while the neo-banks have long preferred that the control of their product in the face of essentially by smartphone. If N26 has its own platform for computer, this is not yet the case of Revolut, where the internet site, although interesting to have information about the bank, routinely returns its customers to download the mobile application.
Monese should be : for the time being, its platform for computer is only a ” MVP “, and does not have all the features offered by the mobile application. In a note to the blog, one of its designers explained that the development took place in three months, and that eventually, new features will arrive. According to Norris Koppel, CEO of the neo-bank, ” a growing demand ” would have been recorded in the customers, to want to have an interface to control their account from a computer. According to their internal study, 46 % of their customers responded favourably to the project.
— Norris Koppel (@NorrisKoppel) April 22, 2020
As a reminder, Monese is a neo-bank is English-born in September 2015 in London. It was established in January of 2019 in France, and had in October 2019 already 160 000 active users, with a rate of acquisition of 10,000 new customers every month. In January, the neo-bank, indicated in a vague way to have ” more than 200 000 customers in France “, a market that is very special, where ” the rate of dissatisfaction of the public (towards banks, editor’s note) is higher than elsewhere “, explained Michael Möglich the responsible of the French market Monese, to the opportunity for an interview.
Alongside its investments on its platform, the neo-bank is also trying to expand its offering. For the moment, new products and services are based on partnerships, like the collaboration of the fintech German Grape. It had allowed Monese to introduce the online savings to its customers, with the choice of depositing money in one of its 9 european banks as partners, the interest rate sometimes very advantageous. Monese is currently seeking to compete with the banks in line is more traditional and with endowments of more comprehensive banking products, for example by offering to its customers to subscribe to a joint account.
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