The months of confinement were marked by the phenomenon of video conferencing, which have been the daily lot of millions of people at home, parents, friends, etc, Despite the return to the office for some telecommuting and video conferencing are still preferred by certain actors for reasons that are economic and organizational. But, with a little hindsight, it is now clear that they cause fatigue particular, who has been scouted by several specialists in the work. How the meetings Zoom are they different from in-person meetings? Why we bother them so much? Many challenges remain to be overcome in order to finally succeed a put in place reasoned telework.
Our brain is the most requested when it is online
The online meetings to avoid the stress of moving, but tired more of the brain. This phenomenon is commonly referred to as the “zoom fatigue” has been widely explained. According to the Ted website, for example, at meetings in visio, we need to work more hard to process the non-verbal communication. At a meeting face-to-face, the facial expressions, the tone and the pitch of the voice, the gestures, the posture and the distance between people are identified and interpreted in an unconscious way and it is easy to save this information, while listening to the speaker.
In an exchange in the video, this attention is not automatic, there is a dissonance that fact that people have conflicting feelings (the brain has difficulty understanding that “is” with someone and that we must interpret it) that it must manage and which exhaust. Therefore, it is more complicated to understand a message.
To pass on a message, the task is not easy, and it is necessary to make additional efforts to make themselves understood. According to the philosopher, L. M Sacasas, author of the newsletter The Friendly Society, during a video conference, “if you look someone else straight in the eye, you appear as if you don’t watched properly. To achieve this, you must look at the right side of the camera”.
Gianpiero Petriglieri, associate professor at Insead, interviewed by the BBC points out another factor that is disruptive: “see on the screen during the discussion with the other forced his mind to the question of what posture to adopt, or focus on his own expressions of the face, disrupting the natural exchange.”
Prioritize the best format of collaborative work
These barriers to virtual exchanges can be overcome. First of all, we must not forget the other means of communication, which can complement and sometimes replace the video conferences. The e-mail, instant messaging, and phone calls to better adapt to the different needs.
Have you ever walked out of a meeting (virtual or face-to-face ) into thinking that you have lost time and that it was not necessary to know how was spent the weekend of your colleague? Maybe a simple email would have been sufficient. It is important not to convene a meeting in a systematic way and when they are required, they must be well prepared, especially if it is a video conference: agenda, document follow-ups, duration of the meeting… we need to organize to limit the time of video conferencing and zoom fatigue.
Using a variety of communication alternatives to Zoom, you will save yourself and your colleagues, additional time useless in front of the camera.
The journalist Jen Doll specializing in new ways of working has developed to WeWork some recommendations to avoid the exhaustion of virtual meetings. She recommends evaluating the suitability of video-based meetings, suggest other ways to communicate and schedule meetings in a manner spaced to be able to relax between one meeting and another.
Do not repeat the mistakes of the physical meetings
A lot of companies are focused on the success of their conferences at the technical level and this has been stressful in itself. But it should also take the opportunity to rethink the way we make the best use of the meetings in general, so that they are shorter and more impactful and that we have time to reflect on what really matters.
Carolyn Parry, a professional coach makes the world post-pandemic way of thinking and put in place a great “reset” of the meetings of the working to find an approach that is most appropriate for video-conferencing instead to digitally reproduce what was already not well.